The Map is your opportunity to colour in what you’re doing to move the Plan forward. As more people, service providers, government departments, organizations, institutions and communities commit to the Plan the shading of the map will deepen until every step toward achieving an end to homelessness will be visible in full colour.

Email join@ihearthomeyyc.com to add your support to an area of the Map and show everyone where you fit in. Let’s end homelessness together.

Prevention & Integration

1. Assist 9,400 households at risk or experiencing transitional homelessness.

We will do this by enhancing the current homeless-serving system and fixing the immediate affordable housing gap. Our plan is to secure funds to develop affordable housing units, provide rent supports and access to rehousing programs.
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2. Mobilize research and knowledge to prevent and end homelessness.

We will use existing research to refine our approach based on implementation learnings. We will also develop an updated Calgary Research Agenda to End Homelessness to coordinate efforts with our partners, and contribute to the broader body of knowledge on homelessness by sharing learnings with other communities.
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3. Explore regional integration options to respond to migration pressures.

We will develop a regional framework for system planning that recognizes the impact of migration to Calgary and the city’s role in servicing a broader, regional catchment area. We will work with government partners, as well as the sending communities, to manage the impact of at risk individuals and families moving into Calgary.
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Housing & Supports

4. House 3,200 people experiencing chronic and episodic homelessness.

We will add place-based Permanent Supportive Housing program spaces and units, scattered site Permanent Supportive Housing program spaces, and scattered site Supportive Housing program spaces. In the future, we will balance system capacity using scattered site and place based interventions to adjust to shifting demands.
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5. Develop a non-market housing real estate strategy to address Calgary’s affordable housing gap.

We will enhance coordination in the non-market sector by developing a locally-driven, comprehensive real estate strategy to leverage existing assets. This will include innovative financing models and efficiencies of scale to optimize the impact of the non-market housing sector on ending homelessness.
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6. Enhance housing options for low income Calgarians.

We will develop a coordinated housing approach to immediately relieve pressure on households in extreme core housing need across government, private and non-market sectors. In addition to securing funds for housing, we will use a number of innovative initiatives to make it easier for housing options to be created.
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Coordination & Optimization

7. Integrate service delivery and planning across systems.

We will ensure those experiencing homelessness and at risk have access to appropriate long-term care spaces, addictions treatment, and mental health, and community integration supports.
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8. Advance the homeless-serving system planning approach.

We will expand current system coordination efforts including integrated data and performance management, quality assurance, and coordinated service delivery. We will focus on key areas like reducing barriers to data sharing and integration, and adopting a collaborative plan to align funders with implementation across the homeless-serving system.
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9. Optimize the role of emergency shelters.

We will relieve pressure on emergency shelters resulting from long-term shelter users. We will engage in a dialogue on the role shelters play in the homeless system, as well as migration, settlement and broader regional service networks to develop future directions as part of the Plan.
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10. Revision social service and housing delivery at the community level.

We will apply a system planning approach across sectors to achieve an integrated planning and delivery approach for vulnerable populations. We will align funders, government, agencies and housing providers on the development of an integrated approach to vulnerable populations as a key means of preventing homelessness.
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People, Policy & Resources

11. Apply a person-centered approach to the implementation of the Plan.

We will develop a targeted response to family homelessness in Calgary to address the current over-representation of Indigenous and immigrant families in shelters, and plan for the aging population. We will support partner plans focused on specific segments, including aboriginals, youth, and those suffering from mental illness and addiction.
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12. Support frontline agencies.

We will work with our partners to explore capacity building and training needs to improve working conditions and encourage the entry of young professionals into the sector. We will encourage funders to ensure no unnecessary requirements are being placed on funded agencies to reduce the administrative burden.
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13. Coordinate policy and funding across government.

We will develop a detailed Policy and Funding Agenda. We will work with governments to develop a System Integration Framework that outlines the key actions and accountabilities, including alignment with areas such as income assistance, infrastructure, health, domestic violence, corrections, child intervention, education, and affordable housing/rent supports.
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14. Empower Calgarians in the movement to end homelessness.

We will implement public education and engagement strategies to increase awareness about homelessness risk, how it can be mitigated and how the public can donate resources and volunteer to support the Plan. We will gain public support to advance policy change and funding asks with all levels of government.

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